Here For All First Responders & Healthcare Workers
In Texas
FREE Telephone based peer support, treatment
navigation, referral services for all first responders
and healthcare workers in Texas.
Call Heroes Helpline 24/7!
Or Visit our Virtual Lobby to Text during
Business Hours 8 am to 5 pm, Monday through Friday
The Heroes Helpline provides a FREE, entirely confidential, telephone support and referral service that affords first responders and healthcare workers the opportunity to seek treatment without fear of judgment, stigma, or occupational threats.
If you or a loved one are experiencing suicidal thoughts call the National Suicide Prevention Lifeline to get help today. If you or a loved one are experiencing a life-threatening emergency call 911 or go to your nearest hospital.
What Do
We Do?
Discuss substance use or mental health concerns
Identify treatment options and connect callers to treatment based on their needs
Provide referrals to ensure confidential linkage to care
Offer follow-up phone-based peer support by a certified Peer Recovery Support Specialist (PRSS) and navigate to social services, if needed (housing, transportation, employment)
Behavioral Health Training
Education and Advocacy for First Responders and Healthcare Workers
The First Responders Educational Campaign is a free, research-based learning service implemented to provide first responders across Texas with information regarding substance use and mental health disorders. Our materials cover mental health issues such as depression, anxiety, PTSD and compassion fatigue; and substance use issues including alcoholic use and opioid use disorders, among others. Our self-paced, online CE training provides first responders with the tools and information necessary to recognize and address symptoms of substance use and mental health disorders in themselves or others. In-person training and advocacy provides a group learning session for departments seeking live presentations and Q&A sessions.
Enroll in the Online Catalogue Course!
News
The latest blogs, press releases, video, etc.
Today, #nationalemsforchildrenday, we recognize the value and accomplishments of Emergency Medical Services for Children and the dedicated men and women...
Mental Health Month Fact #17: How to improve your mental health in 2022 https://t.co/bu5dTo5IIJ
How to build mental health resilience in EMS: Identify the risk factors that can diminish resilience and learn how to...
KHOU11: “Helpline aims to assist Texas first responders battling mental health disorders”
HOUSTON — First responders in Texas can now call a confidential phone number to seek treatment for substance use and
FOX26: “New hotline aims to help mental health of first responders during COVID-19 pandemic”
HOUSTON – We call them when we have an emergency but who can first responders call when they need help? There is a
