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Here For All First Responders & Healthcare Workers

In Texas

FREE Telephone based peer support, treatment

navigation, referral services for all first responders

and healthcare workers in Texas.

Call Heroes Helpline 24/7!

Or Visit our Virtual Lobby to  Text during
Business Hours 8 am to 5 pm, Monday through Friday

The Heroes Helpline provides a FREE, entirely confidential, telephone support and referral service that affords first responders and healthcare workers the opportunity to seek treatment without fear of judgment, stigma, or occupational threats.

If you or a loved one are experiencing suicidal thoughts call the National Suicide Prevention Lifeline to get help today. If you or a loved one are experiencing a life-threatening emergency call 911 or go to your nearest hospital.

What Do
We Do?

Discuss substance use or mental health concerns

Identify treatment options and connect callers to treatment based on their needs

Provide referrals to ensure confidential linkage to care

Offer follow-up phone-based peer support by a certified Peer Recovery Support Specialist (PRSS) and navigate to social services, if needed (housing, transportation, employment)

Who Is Eligible?
Adults 18+ first responders (career or volunteer, active or retired law enforcement officers, firefighters, dispatchers, EMTs, paramedics) and healthcare workers (nurses, physicians, and all other allied health professionals) in Texas
Who Is Eligible?
Family members of first responders and healthcare workers who may have questions about helping their loved ones OR who are struggling to cope with their loved ones professional hardships
Who Is Eligible?
Any first responder or healthcare worker experiencing signs and/or symptoms of substance use or mental health disorders

Behavioral Health Training

Education and Advocacy for First Responders and Healthcare Workers

The First Responders Educational Campaign is a free, research-based learning service implemented to provide first responders across Texas with information regarding substance use and mental health disorders. Our materials cover mental health issues such as depression, anxiety, PTSD and compassion fatigue; and substance use issues including alcoholic use and opioid use disorders, among others. Our self-paced, online CE training provides first responders with the tools and information necessary to recognize and address symptoms of substance use and mental health disorders in themselves or others. In-person training and advocacy provides a group learning session for departments seeking live presentations and Q&A sessions.

Enroll in the Online Catalogue Course!

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News

The latest blogs, press releases, video, etc.

Today, #nationalemsforchildrenday, we recognize the value and accomplishments of Emergency Medical Services for Children and the dedicated men and women...

May 18 2022, 4:00 pm

Mental Health Month Fact #17: How to improve your mental health in 2022 https://t.co/bu5dTo5IIJ

May 18 2022, 12:00 pm

How to build mental health resilience in EMS: Identify the risk factors that can diminish resilience and learn how to...

May 17 2022, 6:00 pm